Complaints Policy & Procedure

 

POLICY

Dementia Adventure aims to provide the highest standard of services to its customers and beneficiaries. We welcome all comments, both positive and negative, from service users/members of the public.  Complaints are useful in determining whether or not we are meeting our aims and objectives. Any comments received from service users/members of the public, allows us to review and improve our service(s) in the required areas.

Download Complaints Procedure

Download Standard Complaints Form

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